Apologies for any inconvenience, please kindly use PayPal for your payment while we upgrade our payment gateway. If you encounter any issues during the payment process, please send an email to service@furtent.com

FAQs

  • How do I choose the correct size for a dog brace or harness?

To select the correct size, measure your dog's relevant body part according to our sizing guide. Compare these measurements with our size chart. If you're unsure, feel free to contact us for assistance.

  • What type of dog wheelchair is suitable for my dog?

Choose a wheelchair based on your dog’s mobility needs and size. For dogs with rear leg mobility issues, a back-legs wheelchair is recommended. For more severe mobility issues, a 4-wheel wheelchair may be necessary. In addition, 4-wheel wheelchairs can provide more support and are therefore more suitable for dogs with slightly weaker forelimbs than 2-wheel wheelchairs.

  • How do I properly put on a dog brace or harness?

Each product comes with specific instructions. Generally, ensure the brace or harness is snug but not too tight, allowing comfortable movement. Detailed instructions will be provided on the product page and in the courier upon arrival.

  • How long can my dog wear a brace or harness each day?

It's recommended to remove the brace or harness for some time throughout the day to allow your dog's skin to breathe, especially at night. Generally, a brace should not be worn for more than a few hours at a time.

  • What is the expected delivery time for my order?

Delivery typically takes 5-8 business days. In some cases, it may be faster or take slightly longer. We'll keep you updated on the shipping status.

  • How can I return a product?

To initiate a return, contact us with your order number and reason for return. Items must be in original condition and packaging. Note that while product fees are refundable, shipping charges are not.

  • Can I adjust or cancel my order after placing it?

You can modify or cancel your order before it's shipped. Contact us immediately for any changes. If the order is already processed, cancellation may not be possible, but returns are accepted.

  • How do I know if a product is suitable for my dog’s specific condition?

Consult our product descriptions and guidelines, or contact us with details of your dog’s condition. We offer advice on the best options for conditions like arthritis, injury recovery, or post-surgery support.

  • Are your dog wheelchairs adjustable?

Yes, our wheelchairs are designed to be adjustable to ensure a comfortable fit for your dog. They accommodate changes in your dog’s size or mobility needs over time.

  • Is it safe to use a dog lift harness for elderly or injured dogs?

Yes, our lift harnesses are designed for safe use with elderly, injured, or post-surgery dogs, providing support while minimizing discomfort.

  • How do I clean and maintain the products?

Our products are designed for easy cleaning. Most can be hand-washed or wiped down with a damp cloth. Regular maintenance checks are recommended to ensure all parts are functioning correctly.

  • Do your wheelchairs work on all terrains?

Our dog wheelchairs are versatile and designed to work on various terrains, including grass, pavement, and indoor flooring. However, extreme terrains like deep sand or mud might require special care.

  • Can the dog lift harness be used post-surgery?

Absolutely. Our lift harnesses are ideal for post-surgery recovery, providing gentle support while your dog regains mobility. However, consult with your vet before use to ensure it's appropriate for your dog's specific surgical recovery.

Discover more of our high quality products

Large Dog Bed for Pet Owners:Companion Comfort 01 Large Dog Bed for Pet Owners:Companion Comfort 02
Large Dog Bed for Pet Owners:Companion Comfort

Bringing luxury to pet furniture, our human dog bed lets you cozy up in a space that's made for you and your dog.

$399
Deluxe Human-Sized Dog Bed: Share the Comfort 01 Deluxe Human-Sized Dog Bed: Share the Comfort 02
Deluxe Human-Sized Dog Bed: Share the Comfort

Experience ultimate relaxation with your furry friend – our spacious dog bed is designed for both you and your pet to enjoy.

$299
Cat Dog Travel Tunnel Bag 01 Cat Dog Travel Tunnel Bag 02
Cat Dog Travel Tunnel Bag

Versatile Journey Companion: The Cat Dog Travel Tunnel Bag - Your Pet's Home Away From Home

$109
Double Cat Dog Travel Tunnel Bag 01 Double Cat Dog Travel Tunnel Bag 02
Double Cat Dog Travel Tunnel Bag

Versatile Comfort for Your Feline Friends: The Double Cat Dog Travel Tunnel Bag - Perfect for Multi-Pet Families and Adventurous Journeys

$199
Dog Airflow Back Support Vest 01 Dog Airflow Back Support Vest 02
Dog Airflow Back Support Vest

Breathe freely and with support - for the comfort and protection of your dog.

$89
Large Dog Lift Harness with Dual-Shoulder Straps 01 Large Dog Lift Harness with Dual-Shoulder Straps 02
Large Dog Lift Harness with Dual-Shoulder Straps

Optimizing Canine Comfort: Aiding Recovery and Mobility in Dogs with Hip Dysplasia, Degenerative Myelopathy, and Leg Movement Difficulties

$149
Toe Fracture Brace for Dogs 01 Toe Fracture Brace for Dogs 02
Toe Fracture Brace for Dogs

Effective Support for CVI, Wobblers Syndrome, and Cervical Disc Disease Management

$59
Dog Supportive Lift Harness Garment 01 Dog Supportive Lift Harness Garment 02
Dog Supportive Lift Harness Garment

Enhanced Support for Arthritis, Rehabilitation, and Surgery Recovery in Injured and Disabled Dogs

$59
Dog Toe Bone Correction Shoe 01 Dog Toe Bone Correction Shoe 02
Dog Toe Bone Correction Shoe

Optimal Support for Wobblers Syndrome, Cervical Disc Disease, and Spinal Cord Injury Recovery

$99
Adjustable Patellar Angle Knee Brace for Dogs 01 Adjustable Patellar Angle Knee Brace for Dogs 02
Adjustable Patellar Angle Knee Brace for Dogs

Enhancing Recovery and Stability: Ideal for Joint Support and Post-Surgery Care

$69
Dog Full-Body Support and Mobility Harness 01 Dog Full-Body Support and Mobility Harness 02
Dog Full-Body Support and Mobility Harness

Comprehensive Care and Mobility: Furtent's Full-Body Support and Mobility Harness for Enhanced Assistance in Injured, Arthritic, and Rehabilitating Dogs.

$69
Hip Joint Corrective Brace 01 Hip Joint Corrective Brace 02
Hip Joint Corrective Brace

Enhancing Canine Mobility: Training for Correction and Prevention of Crossed Legs in Dogs

$49