SHIPPING INFORMATION

Shipping Costs

Free shipping on all orders

Order Processing Time

0-3 business days

The order processing time is the time difference between the order cut-off time on the day the order is placed and when the goods are ready to be shipped (given to the transportation company). Generally, orders are processed and ready to ship within 0-3 business days. 0 days means that orders placed before the order cutoff time are processed the same day. Order cut-off time is 6pm (GMT+8).

Delivery time

5-8 working days, remote areas are subject to additional logistics costs and longer time frames, and there is a risk of loss of goods.

Shipping Methods

We offer DHL, 4px Express, EMS and FedEx to ship your products! More distribution companies are on their way.

Shipping Area

We support worldwide shipping (except for some remote areas).

Backorders

If your order cannot be fulfilled in its entirety immediately, we will ship in-stock items and the remaining items will be cancelled from your order. We will notify you of your order status by email. Once they are available again, you can reorder them.

Lost parcel

All items purchased from Furtent.com are manufactured under a contract of carriage, which means that the risk of loss and ownership of such items passes to you upon our delivery to the carrier.

About taxes and duties

You are responsible for paying all import taxes and duties that may be charged when your parcel passes through customs. Many countries do not impose import duties on personal items below a certain specified value. However, you may find that you are required to pay taxes when the items you order from us arrive in your country. We recommend that you familiarise yourself with local regulations before ordering from us. Furtent is unable to provide you with advice or information on tax rates and customs charges in your country.
If you refuse to deliver your parcel due to import duties or taxes, you will be liable for all costs involved in returning the item to us.

If you have any questions during shipping or after receiving your item, please feel free to contact us and one of our customer service representatives will provide you with a satisfactory solution.

Discover more of our high quality products

Reflective Edging Support Dog Hind Leg Arthritis Brace 01 Reflective Edging Support Dog Hind Leg Arthritis Brace 02
Reflective Edging Support Dog Hind Leg Arthritis Brace

Reflective Dog Hind Leg Arthritis Brace

$59.00 $79.00
Dog Treadmill 01 Dog Treadmill 02
Dog Treadmill

Fitness and Fun for Every Pup

$1199.00 $1399.00
Large Dog Bed for Pet Owners:Companion Comfort 01 Large Dog Bed for Pet Owners:Companion Comfort 02
Large Dog Bed for Pet Owners:Companion Comfort

Bringing luxury to pet furniture, our human dog bed lets you cozy up in a space that's made for you and your dog.

$399.00
Deluxe Human-Sized Dog Bed: Share the Comfort 01 Deluxe Human-Sized Dog Bed: Share the Comfort 02
Deluxe Human-Sized Dog Bed: Share the Comfort

Experience ultimate relaxation with your furry friend – our spacious dog bed is designed for both you and your pet to enjoy.

$299.00
Cat Dog Travel Tunnel Bag 01 Cat Dog Travel Tunnel Bag 02
Cat Dog Travel Tunnel Bag

Versatile Journey Companion: The Cat Dog Travel Tunnel Bag - Your Pet's Home Away From Home

$109.00
Double Cat Dog Travel Tunnel Bag 01 Double Cat Dog Travel Tunnel Bag 02
Double Cat Dog Travel Tunnel Bag

Versatile Comfort for Your Feline Friends: The Double Cat Dog Travel Tunnel Bag - Perfect for Multi-Pet Families and Adventurous Journeys

  • 1
$199.00
Dog Airflow Back Support Vest 01 Dog Airflow Back Support Vest 02
Dog Airflow Back Support Vest

Breathe freely and with support - for the comfort and protection of your dog.

$89.00
Large Dog Lift Harness with Dual-Shoulder Straps 01 Large Dog Lift Harness with Dual-Shoulder Straps 02
Large Dog Lift Harness with Dual-Shoulder Straps

Optimizing Canine Comfort: Aiding Recovery and Mobility in Dogs with Hip Dysplasia, Degenerative Myelopathy, and Leg Movement Difficulties

$149.00
Adjustable Patellar Angle Knee Brace for Dogs 01 Adjustable Patellar Angle Knee Brace for Dogs 02
Adjustable Patellar Angle Knee Brace for Dogs

Enhancing Recovery and Stability: Ideal for Joint Support and Post-Surgery Care

$69.00
Dog Toe Bone Correction Shoe 01 Dog Toe Bone Correction Shoe 02
Dog Toe Bone Correction Shoe

Optimal Support for Wobblers Syndrome, Cervical Disc Disease, and Spinal Cord Injury Recovery

$99.00